Our web support plans are designed to provide comprehensive assistance and peace of mind for your web services.
With features such as regular maintenance, content updates, and bug fixes, we ensure your website stays up-to-date
and functional. Our team offers prompt response times and priority support for any urgent issues. Whether you need
design enhancements, performance optimization, or security scans, our plan is tailored to meet your specific needs.
Experience personalized support and seamless communication with our dedicated contact. Choose our web support
plan for reliable and efficient website management.
1. Support requests: Support will be provided for web services, software, v-qrs, quickzcom, e-mail-related
issues and general website maintenance within the scope of the chosen plan.
2. Response time: We strive to respond to support requests within 24-48 hours, excluding weekends and
holidays.
3. Major design changes: The support plan does not cover major design overhauls or extensive website
modifications beyond the scope of general maintenance.
4. Exclusions: Third-party integrations, content creation, SEO services, and additional software licenses are not
included in the support plan.
5. Hours of support: The plan may include a specific number of support hours per month, which can be used
for website updates, revisions, or consultation.
6. Billing and renewal: The support plan is billed monthly or annually, with automatic renewal unless canceled.
Unused support hours do not carry over.
7. Limitation of liability: We are not responsible for any damages or losses resulting from website issues or
actions taken based on our support.
8. Termination: Either party may terminate the support plan with proper notice. Refunds are not provided for
early termination.
9. Privacy: We respect your privacy and will handle any information shared during support requests in
accordance with our privacy policy.
10. Amendments: These terms and conditions are subject to change. Any revisions will be communicated in
advance.
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